CIBC Mobile Banking®

The CIBC Mobile Banking App has been ranked as the top app for customer satisfaction in Canada, according to a study by J.D. Power. The app offers a range of features to make banking easier and more convenient. Users can securely access their accounts using fingerprint, face ID, or password authentication. They can also apply for bank accounts or credit cards and track the status of their applications in real time. The app provides a snapshot of all accounts in one place, supports mobile payments through Google Pay or Samsung Pay, and allows users to set up various types of payments, including instant, post-dated, and recurring payments. Additionally, users can deposit cheques by simply taking a picture with their phone, send and receive money instantly with Interac e-Transfer, and access a range of travel tools such as a currency converter and emergency numbers. The app also features a virtual assistant that is available 24/7 to answer banking questions and perform transactions on behalf of users. The CIBC Mobile Banking App is available in both English and French and requires Android 6.0 or above. The app prioritizes user privacy and security, and users can learn more about CIBC's commitment to protecting their information on the app's website. By downloading the app, users consent to its installation and any future updates or upgrades. However, they can withdraw their consent at any time by uninstalling the app. For any banking questions or assistance, users can visit the CIBC website, contact telephone banking at 1-800-465-2422, or reach out to the CIBC Head Office in Toronto, Ontario. In summary, the CIBC Mobile Banking App has been recognized as the top app for customer satisfaction in Canada. It offers a wide range of features, including secure access to accounts, real-time application tracking, mobile payments, various payment options, cheque deposits, instant money transfers, travel tools, and a virtual assistant. The app is available in English and French and prioritizes user privacy and security. Users can contact CIBC for any banking questions or assistance through their website, telephone banking, or the CIBC Head Office in Toronto.